2025 Award categories

Who can enter:

This award is open to underwriters and insurers selling their own travel and international health insurance policies. The award recognises the companies that have updated their policies in line with changing customer needs, expectations and demands. Show us how you are moving with the times and demonstrating flexibility and awareness of how policies can cover policyholders effectively while also mitigating risk and rising medical costs.

Questions to answer in an entry for this category (max 250 words per question – 750 words in total):

• What challenges has your company faced and overcome in the last 12 months?
• How can you demonstrate that you’ve invested in your company and its staff over the past 12 months?
• What new services/products are you offering that show you are developing and growing your business?

Who can enter:

This award is open to medical and security assistance providers. If your company provides services to insurers, private clients, NGOs or charities, then this is your category. What changes have you made to your services in the past 12 months that mean you’re enhancing what you can offer your clients, whether it’s widening the scope of your medical network, introducing new technologies or opening new alarm centres?

Questions to answer in an entry for this category (max 250 words per question – 750 words in total):

• What challenges has your company faced and overcome in the last 12 months?
• How can you demonstrate that you’ve invested in your company and its staff over the past 12 months?
• What new services/products are you offering that show you are developing and growing your business?

Who can enter:

This award is open to companies that own and operate their own air ambulance fleet. The award rewards the companies that have shown resilience to market pressures, demonstrated innovation in the face of adversity, and risen above expectations to maintain the quality of services provided to the international travel and health insurance sector.

Questions to answer in an entry for this category (max 250 words per question – 750 words in total):

• What challenges has your company faced and overcome in the last 12 months?
• How can you demonstrate that you’ve invested in your company and its staff over the past 12 months?
• What new services/products are you offering that show you are developing and growing your business?

Who can enter:

This award is open to hospitals/clinics, ground medical transport providers, telemedicine and second medical opinion service providers who provide their services to international travel and health insurers, private clients, NGOs and charities. High-quality medical services provided at reasonable costs are vital for international travellers and their insurers, and this award recognises the companies that are offering this service.

Questions to answer in an entry for this category (max 250 words per question – 750 words in total):

• What challenges has your company faced and overcome in the last 12 months?
• How can you demonstrate that you’ve invested in your company and its staff over the past 12 months?
• What new services/products are you offering that show you are developing and growing your business?

Who can enter:

Open to all companies operating in the sphere of travel insurance policy delivery, international healthcare and medical assistance provision, including legal services, funeral services, and insurtech firms. Whether your company has offered a new parametric add-on to an insurer’s standard travel policy, or are offering an innovative mental health support service to the industry, we want to reward your innovation and efforts.

Questions to answer in an entry for this category (max 250 words per question – 750 words in total):

• What challenges has your company faced and overcome in the last 12 months?
• How can you demonstrate that you’ve invested in your company and its staff over the past 12 months?
• What new services/products are you offering that show you are developing and growing your business?

Who can enter:

Companies around the world have been bringing new products to the market to keep up with the constantly changing demands of travel insurance customers. How have companies stepped up their games to meet the needs of travellers in this post-pandemic world, and enhanced the services insurers are able to promise? This is the place to brag about why your product is now better than anything else on the market. Stand out from the crowd and be counted for your service offering.

Questions to answer in an entry for this category (max 250 words per question – 750 words in total):

• What challenges has your company faced and overcome in the last 12 months?
• How can you demonstrate that you’ve invested in your company and its staff over the past 12 months?
• What new services/products are you offering that show you are developing and growing your business?

Who can enter:

The ITIJ Marketing Campaign of the Year is chosen by ITIJ readers who are invited to vote for a shortlist of companies who have had an annual marketing campaign in the magazine over the previous 12 months, including advertorial and digital display advertising. The shortlist for this award will be notified when voting opens in July.