31 October 2019 | ITIC Global | InterContinental Malta

2019 ITIJ Awards Categories

The ITIJ Awards recognise excellence in the global travel and health insurance industries, rewarding companies that go above and beyond to serve their customers and clients. Whether you are an insurer, underwriter, medical provider, assistance company, air ambulance operators or service provider to the industry, there is an ITIJ Award that honours your contribution to this dynamic marketplace.

You'll find everything you need to know about the 2019 ITIJ Awards categories below, including entry details.

Open to companies who sell their own branded travel or international health insurance policies.

Entrants should demonstrate the following:

  • How do you meet and exceed customer expectations
  • How do you define the strength of your travel/health insurance products?
  • How do your company's activities help to improve the public image of the travel/international health insurance industry?
  • Are you a member of any relevant industry bodies?

Sponsored by New Frontier Group

New Frontier Group

Open to companies who offer medical and travel assistance services to travellers and/or expatriates

Entrants should demonstrate the following:

  • How do you best balance the needs and expectations of both insureds and insurers?
  • Do you specialise in any particular geographic area?
  • How do you decide what medical providers to include in your network?
  • Are you a member of any relevant industry bodies?

Sponsored by UnitedHealthcare Global

United Healthcare Global

Open to companies who offer a range of international travel and/or health insurance policies that are provided by insurance companies, or offer its own insurance through and affinity partner.

Entrants should demonstrate the following:

  • How does your company enhance the customer experience?
  • How do you ensure the products you provide meet each customer’s needs in terms of cover?
  • Are you a member of any relevant industry bodies?
  • How do you see the use of aggregators/brokers/affinity partners developing in the global travel insurance sphere?

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Open to companies who own or operate its own fixed-wing air ambulance aircraft.

Entrants should demonstrate the following:

  • Are you an air ambulance owner/operator (you own or lease your own fleet) or supplier (broker)?
  • How many dedicated air ambulances do you have in your fleet? Please give details.
  • Please provide further details of additional air ambulance aircraft in your fleet.
  • What are your views on accreditation for the air ambulance industry?

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Open to companies who provide cost containment, medical case management and claims management services to insurance and assistance companies, as well as in-house cost containment departments within insurance/assistance companies. 

Entrants should demonstrate the following:

  • What are some of the key challenges, globally, in terms of containing costs for insurers; and how do you meet these challenges?
  • How are you making use of technology to streamline and enhance the claims process?
  • Do you practice proactive cost containment rather than simply reactive? Please give details.
  • How do you ensure the best price for medical care for insureds?

Sponsored by PassportCard

PassportCard

Open to companies who offer medical services; this includes clinics, hospitals, and medical escorts on aircraft.

Entrants should demonstrate the following:

  • How do you approach your partnerships with international assistance providers and insurers; and how beneficial are such partnerships to you?
  • How do you ensure good working relationships with international assistance providers and insurers?
  • How do you ensure fair and reasonable pricing for international patients?
  • What are your views of accreditation in the global medical provider industry?

Sponsored by GMMI

Open to companies who provide expert services to the international travel and health insurance business; including international funeral repatriation services, ground transport services, travel security assistance, legal services and fraud investigation services.

Entrants should demonstrate the following:

  • What are some of the key ways your business impacts the global travel/health insurance industry?
  • How do you approach your partnerships with companies in the global travel/health insurance and/or assistance industry; and how beneficial are such partnerships to you?
  • Are you a member of any relevant industry bodies?

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 Has your company embraced the insurtech revolution or is it perhaps leading it? Showcase your game-changing solutions.

Entrants should demonstrate the following:

  • What impact has your product/initiative had on the travel/medical insurance/assistance industry?
  • How has your product or initiative improved the user experience?
  • How has your product enhanced the insurer/assistance provider experience?
  • How do you plan to develop your product/initiative within this industry?

Sponsored by Albin International

The ITIJ Marketing Campaign of the Year Award is the only category where you must be in it to win it. This Award recognises those companies with the most standout marketing campaign in ITIJ over the previous 12 months. Knowing your audience and how to reach them is the order of the day. Let your creative do the talking and reach over 21,000 industry readers worldwide.

If you don't yet advertise in ITIJ, get in touch.

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